Ensuring Confidentiality and Privacy
At Scan American Food Company, we place great value on your privacy and its protection. We believe the issue of privacy and security of information forms the core of our online relationship with you and every customer who purchases our products and services via our Website. Our objective is to ensure that maximum confidentiality and privacy is maintained at all times and to the greatest degree possible. Following is an overview of our Privacy Policy and how information about you, your company and your account is collected, managed and protected.
• We will never give or sell personal or confidential information about you, your company or your account to any third party not affiliated with your transaction except as required by law, or necessary to provide the services requested by you, or as requested and authorized by you to do so.
• We will make your personal information available to those individuals, business partners and third parties who must have access to it in order to meet your needs.
• We will employ security technologies to protect your personal information from disclosure or theft.
• We will provide the means for you to maintain control over your personal information and its removal from our database.
If you ever feel that Scan American Food Company is not adhering to a strict Privacy Policy or is in some way compromising the integrity or security of your personally identifiable information, please contact scanamerican@scanamerican.com.
How We Collect and Use Information About You and Your Account
To best meet your needs and provide the highest possible level of customer service, we need information. When you register with, browse our Online Catalog, place an Online Order or otherwise access our Website, we collect and store information including your name, title, company, shipping and billing addresses, phone number, fax number, email address, login ID, password, product selections, credit or other payment information, Uniform Resource Locator (URL), Internet Protocol (IP) address, and other demographic and profile data necessary to enable our business relationship. This information has only one purpose—to assist us in providing you with high quality, efficient and personalized services while making your use of our Website faster and easier. We use the information collected only for the purposes of registering you as a customer, enabling you to access secure areas of our Website, processing and fulfilling your orders, informing you of your order status, and certain other functions. This information is strictly confidential and is shared only among those people and entities who require it in order to meet your business needs.
You Are Responsible for Protecting Information and Systems on Your Premises
Some information about your company and your packages may be stored in shipping systems located on your premises. If you are concerned about the security of information in these systems you should secure it by activating passwords and using physical access controls.
Security -- Your Secrets Are Safe With Us
Through the use of tools such as secure servers, passwords, firewalls, VPN, encryption and security software, your personally identifiable information is safeguarded to the extent possible. We take every measure necessary to ensure that your information, including credit transactions and order fulfillment activity, is protected from loss, misuse, alteration or theft while under our control—both online and off-line. If you have specific questions about security on the Website, please send an email to scanamerican@scanamerican.com
Email & Your Opt-Out Option
From time to time, we may send you email messages about new products or services, site updates, special offers and promotions, or other information of special interest to you. However, if you prefer to ease your email load or just aren’t interested in the information, you can opt-out of our email program by simply following the “unsubscribe” instructions contained in each email message.
Cookies
In order to make your visit to our Website as easy as possible, we may use electronic "cookies" to recognize your computer as a returning visitor. You may disable cookies from your browser's configuration menu at any time. The trade-off for doing so is that you will have to re-enter any personal information or preferences you may have entered on previous visits. All cookie information is considered personal and proprietary, and is encompassed in Scan American Food Company's commitment to your privacy and security of data.